Last updated: 5th December 2025
1. Who we are
Conveyancing Solicitors Kent (“we”, “us”, “our”) is a trading name of Hive Estate Agency Systems Ltd, a company registered in England & Wales, company number 07963403. Hive Estate Agency Systems Ltd is the data controller responsible for handling your personal data and is registered with the Information Commissioner’s Office (ICO).
Our website is: https://www.conveyancingsolicitorskent.co.uk
You can contact us regarding any privacy or data-protection matter at:
📧 info@conveyancingsolicitorskent.co.uk
2. What personal data we collect
We may collect and process the following types of personal data when you visit our Site, submit an enquiry or engage our services:
- Contact and identity information — name, address, email address, phone number.
- Property / enquiry information — details about your property transaction or enquiry.
- Verification information — where required for legal and regulatory purposes (e.g. anti-money laundering checks), including proof of identity and address.
- Communications data — information you provide in calls, emails, forms or other correspondence.
- Technical and usage data — IP address, browser type, device identifiers, pages visited, interaction data, and similar analytics information.
- Cookies and tracking data — used for functionality, performance monitoring and security (see Cookies section).
3. Why we use your data (legal bases for processing)
We process your personal data for the following purposes:
- To respond to enquiries and provide our services — necessary to take steps at your request or to perform a contract with you.
- To comply with legal obligations — including identity verification, anti-money-laundering requirements and record-keeping duties.
- For our legitimate business interests — such as improving our Site, managing our operations, handling enquiries, ensuring security and maintaining accurate business records.
- Based on your consent — where required, such as for optional marketing or newsletters.
4. How we share your data
We may share personal data with:
- Solicitors, conveyancers and professional partners we work with in relation to your enquiry
- Third-party service providers (e.g. IT hosting, secure file storage, analytics, ID verification services)
- Banks, insurers, auditors and regulators where required
- Law-enforcement or authorities where legally required
All third-party processors are required to protect your data and handle it only according to our instructions.
5. International transfers
If any service providers transfer data outside the UK, we ensure appropriate safeguards under UK data-protection law (such as standard contractual clauses) are in place.
6. How long we keep your data
We retain personal data only as long as necessary for the purposes collected, including legal, regulatory and business-record-keeping requirements. Once no longer required, data is securely deleted or anonymised.
7. Data security
We implement technical and organisational measures to protect personal data, including secure servers, encrypted storage where applicable, controlled access, and secure transfer protocols.
8. Cookies
Our Site may use cookies and similar technologies for functionality, performance monitoring and user experience. You may adjust your browser settings to refuse non-essential cookies, though some features may not work properly.
9. Your data-protection rights
Under the UK GDPR, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal retention limits)
- Request restriction or object to our processing
- Request data portability
- Withdraw consent where processing relies on consent
To exercise these rights, contact us at info@conveyancingsolicitorskent.co.uk.
You also have the right to complain to the ICO if you believe your data has been handled unlawfully.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of our Site constitutes acceptance of the updated policy.